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Master thesis : Chapelle, Jean-François - (2018-09-07) - Contribution of Universal design to healthscape by the study of visually impaired outpatients : the impact on service convenience, customer intimacy and multi-sensory experience for all. [ handle:2268.2/5307 ]

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access Contribution of Universal design to healthscape by the study of visually impaired outpatients The impact on service convenience customer intimacy and multisensory experience for all JFC.pdf

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access Contribution of Universal design to healthscape by the study of visually impaired outpatients The impact on service convenience customer intimacy and multisensory experience for all JFC.pdf
access appendix Interviews in french JFC.pdf [Annexe]
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