The impact of RPA (Robotic process automation) on the operational efficiency in Investment Fund Management Industry of Luxembourg

Abstract

Considering the widespread concern and economic hardship across the world caused by COVID-19 pandemic, the impact of it on the investment management industry is not nearly as high priority as protecting the public`s health and wellbeing. Yet, it is important for investment professional to learn from these challenges. At some point people will focus on their investments with the hope that the asset managers were diligently working to safeguard their portfolios during this trying time. As the market volatility it’s on the finest due to the COVID-19, there is a significant change in asset valuation daily, which lead some asset managers to bring changes into their business operations and seek for better efficiency in the functions. Besides the above-mentioned crisis’s, the investment fund management industry is confronted with the challenge of transforming itself over an amalgamation of market forces and trends. For instance, Fee compression, value for money, value of brand and trust, new product demand, stricter regulations and digital disruptions etc. Therefore, this master thesis will be focused on the operational efficiency of the investment fund management companies. It will investigate how robotic process automation is impacting the operational functionalities of fund management companies through evaluating the benefits of implementing RPA in the value chain of fund management industry and legacy systems based on the feature's capabilities, ease of implementation, cost-effectiveness, training and learning, integration with external applications.