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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
MASTER THESIS
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To what extent can private companies reduce the "last mile problem" in the city logistics by stressing the environmental impact of the delivery to their customers?

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Lerusse, Yannick ULiège
Promotor(s) : Crutzen, Nathalie ULiège
Date of defense : 23-Jun-2021/25-Jun-2021 • Permalink : http://hdl.handle.net/2268.2/11536
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Title : To what extent can private companies reduce the "last mile problem" in the city logistics by stressing the environmental impact of the delivery to their customers?
Translated title : [fr] Dans quelle mesure les entreprises privées peuvent-elles réduire le "problème du dernier kilomètre" dans la logistique urbaine en soulignant l'impact environnemental de la livraison à leurs clients ?
Author : Lerusse, Yannick ULiège
Date of defense  : 23-Jun-2021/25-Jun-2021
Advisor(s) : Crutzen, Nathalie ULiège
Committee's member(s) : Lebas, Audrey ULiège
Aerts, Stéphanie ULiège
Language : English
Number of pages : 88
Keywords : [en] Last mile problem
[en] City logistics
[en] Nudge
[en] Deliveries
Discipline(s) : Business & economic sciences > Production, distribution & supply chain management
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en global supply chain management
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] This master thesis examines the extent to which private companies can reduce the 'last mile problem' in the city logistics by stressing the environmental impact of the delivery to their customers. More precisely, this master thesis aims at identifying whether private companies can bring a solution to the 'last mile problem' by highlighting the environmental impact of the home delivery versus the collect point delivery. Indeed, it is often stressed in the literature that collect points can reduce the 'last mile problem' often observed in city logistics. We intend to address this research objective by conducting an controlled experiment among e-commerce consumers.


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  • Lerusse, Yannick ULiège Université de Liège > Master sc. gest., à fin.

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