HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège

The role and the place of technology in improving the resilience of cities.

Torregrosa Gadea, Benjamin ULiège
Promotor(s) : Clement, Jessica ULiège
Date of defense : 23-Jun-2021/25-Jun-2021 • Permalink :
Title : The role and the place of technology in improving the resilience of cities.
Translated title : [fr] Le rôle et la place des technologies dans l'amélioration de la résilience des villes
Author : Torregrosa Gadea, Benjamin ULiège
Date of defense  : 23-Jun-2021/25-Jun-2021
Advisor(s) : Clement, Jessica ULiège
Committee's member(s) : Huybrechts, Benjamin ULiège
Fontaine, Valentin 
Language : English
Number of pages : 62
Keywords : [en] resilience
[en] cities
[en] technology
[en] digitalization
[en] public administration
Discipline(s) : Business & economic sciences > General management & organizational theory
Business & economic sciences > Management information systems
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en management des entreprises sociales et durables
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège


[en] This master thesis aims at studying, describing and overviewing the place and the role of technology in the improvement of resilience in the cities. This topic is of growing interest when we see that our societies are evolving in a world where technology is adopted in every aspect of our lives.
To do so, a literature review has been carried out to discuss resilience when this concept is applied to city, to debate the differences with the concept of sustainability and finally to present the technologies often mentioned in the literature about resilience in cities. After that, we reviewed and embraced several public management theories considering that the cities should adopt strategies to act in the best possible way, and that a strategy fits a particular and unique paradigm inherent to the city to which it will be employed. Next, a quantitative analysis was performed to establish the panorama of technologies used by local governments that decided to improve their resilience. We saw that the latter are mainly using ICTs and IoTs to lead their actions and that they could adopt new types of technologies in the future. Finally, we compared three specific case studies that have put into place a digital solution to solve a problem of resilience in their region. There, we acknowledged the fact that they were often using several complementary technologies to carry out their mission, and that the digital aspect of their solution is of predominant importance.



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  • Torregrosa Gadea, Benjamin ULiège Université de Liège > Master sc. gest., à fin.


Committee's member(s)

  • Huybrechts, Benjamin ULiège Université de Liège - ULiège > HEC Liège : UER > UER Management : Management en économie sociale
    ORBi View his publications on ORBi
  • Fontaine, Valentin
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