Feedback

HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
MASTER THESIS
VIEW 104 | DOWNLOAD 784

Customers'perception of the digital transformation in the banking sector

Download
Icardi, Elisa ULiège
Promotor(s) : Blavier, André ULiège
Date of defense : 27-Jun-2022/29-Jun-2022 • Permalink : http://hdl.handle.net/2268.2/14522
Details
Title : Customers'perception of the digital transformation in the banking sector
Translated title : [fr] Perception par les consommateurs de la transformation numérique dans le secteur bancaire
Author : Icardi, Elisa ULiège
Date of defense  : 27-Jun-2022/29-Jun-2022
Advisor(s) : Blavier, André ULiège
Committee's member(s) : Neysen, Nicolas ULiège
denis, Pascal 
Language : English
Number of pages : 65
Keywords : [en] Digital transformation
[en] Banking
[en] FinTech
[en] Customer
[en] Customers' perception
[en] Incumbents
[en] Financial industry
Discipline(s) : Business & economic sciences > Finance
Target public : Researchers
Student
General public
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en Banking and Asset Management
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] The research focuses on the digital transformation within the banking industry. This thesis explains how financial technologies integrate into the traditional banking sector and how customers perceive the transition based on their experience and expectations.


File(s)

Document(s)

File
Access Master Thesis_Elisa Icardi.pdf
Description:
Size: 2.33 MB
Format: Adobe PDF

Author

  • Icardi, Elisa ULiège Université de Liège > Master sc. gest., à fin.

Promotor(s)

Committee's member(s)

  • Neysen, Nicolas ULiège Université de Liège - ULiège > Département des sciences de la santé publique > Département des sciences de la santé publique
    ORBi View his publications on ORBi
  • denis, Pascal
  • Total number of views 104
  • Total number of downloads 784










All documents available on MatheO are protected by copyright and subject to the usual rules for fair use.
The University of Liège does not guarantee the scientific quality of these students' works or the accuracy of all the information they contain.