Sustainable solutions in first and last mile logistics: potential benefits and barriers
Promotor(s) : Paquay, Célia
Date of defense : 27-Jun-2022/29-Jun-2022 • Permalink :
|Title :||Sustainable solutions in first and last mile logistics: potential benefits and barriers|
|Author :||Dupont, Maxime|
|Date of defense :||27-Jun-2022/29-Jun-2022|
|Advisor(s) :||Paquay, Célia|
|Committee's member(s) :||Maharani, Anisha|
|Number of pages :||51|
|Keywords :||[en] sustainability|
[en] first mile pickup
[en] last mile delivery
[en] parcel lockers
[en] electric vehicles
[en] cargo bikes
[en] urban consolidation centers
[en] passenger/freight integration
|Discipline(s) :||Business & economic sciences > Production, distribution & supply chain management|
|Institution(s) :||Université de Liège, Liège, Belgique|
|Degree:||Master en sciences de gestion, à finalité spécialisée en global supply chain management|
|Faculty:||Master thesis of the HEC-Ecole de gestion de l'Université de Liège|
[en] Last mile logistics (LML) is a very complex and inefficient part of logistics, thus this subject is often
studied in the literature. The subject of first mile logistics (FML) is also gaining interest, as its
complexity is increasing due to the growth of e-commerce. The objective of this thesis is to identify
first and last mile solutions that could improve the sustainability of these segments of logistics.
First, key performance indicators (KPIs) that can be used to measure the sustainability of the first
and last mile were identified and classified based on the three aspects of sustainability: economic,
environmental and social. Many of these indicators, such as the distance traveled and the CO2
emissions, are interrelated and can influence each other.
Then, several solutions were highlighted: crowdshipping, parcel lockers, electric vehicles (EVs),
cargo bikes, urban consolidation centers (UCCs) and passenger/freight transport integration. For
each solution, the benefits, KPIs impacted and barriers to its implementation were identified. The
results were obtained by analyzing the literature, and were validated and supplemented by
qualitative interviews with several logistics operators.
In practice, several solutions, such as electric vehicles and cargo bikes, can be used for the first mile
pickup, especially in the context of reverse logistics. We can also observe that these solutions are
Finally, in the conclusion, the key results are summarized, the limitations of this thesis are presented
and areas for future research are suggested.
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