Être durable et performant sur le long terme grâce à l'innovation: mise en évidence des liens existants entre la résilience d'une organisation et l'innovation.

Abstract

Literature about either resilience, innovation or sustainability has been developed into a silo approach, usually ignoring links between them. First, we have defined these concepts and related models. Then, through our research questions, we attempt to identify these links. Through our first research question, “why and how resilience can be linked to innovation in an organisation?”, we aim to underline, thanks to scientific literature, links between organisational resilience capacity and organisational innovation capacity. The literature assumptions show that : organisational resilience capacity can stimulate organisational innovation capacity ; organisational resilience capacity provides many innovation opportunities that have positive impacts on organisational performance; fast evolving environment encourages organisational resilience capacity and thus, stimulate organisational innovation capacity. These assumptions has then been confronted to the case study findings. Afterwards, we formulate our second research question as follows : which links do exist between sustainability, resilience and innovation in an organisation? Our case study findings show that sustainability could act as a brake on the resilience capacity and innovation capacity of the organisation. We also assume that either sustainability, resilience or innovation could represent a brake or an opportunity for each other in an organisation, depending on circumstances. The case study is based on a single company. Moreover, we suggest a model combining resilience, innovation and sustainability that is used in our case study as an analysing tool. This model has then been improved based on the highlighted weakness during the case study. We also provide some suggested improvements to the company to improve its resilience capacity, innovation capacity or sustainability.