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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
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Dans quelle mesure le recours à un accompagnement externe dans le cadre du déploiement d¿un projet de digitalisation influence-t-il les travailleurs des entreprises sociales actives dans les services à la personne ? Analyse comparative entre entreprises sociales accompagnées et non accompagnées

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Tihon, Gabrielle ULiège
Promotor(s) : Moreau, Charlotte ULiège
Date of defense : 4-Sep-2023/8-Sep-2023 • Permalink : http://hdl.handle.net/2268.2/18797
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Title : Dans quelle mesure le recours à un accompagnement externe dans le cadre du déploiement d¿un projet de digitalisation influence-t-il les travailleurs des entreprises sociales actives dans les services à la personne ? Analyse comparative entre entreprises sociales accompagnées et non accompagnées
Author : Tihon, Gabrielle ULiège
Date of defense  : 4-Sep-2023/8-Sep-2023
Advisor(s) : Moreau, Charlotte ULiège
Committee's member(s) : Sadzot, Helena ULiège
Weertz, Laura ULiège
Language : French
Number of pages : 175
Keywords : [fr] Digitalisation
[fr] Services à la personne
[fr] Entreprises sociales
[fr] Accompagnement externe
[fr] Analyse comparative
Discipline(s) : Business & economic sciences > Social economics
Target public : Researchers
Professionals of domain
Student
General public
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en management des entreprises sociales et durables
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] The purpose of this paper is to study the influence of external support as part of the implementation of a digitalization project on workers in social enterprises operating in the personal care services. The theoretical part of this work looks at the digitalization of the personal care sector, its impact on workers and the benefits for a social enterprise in this sector of using external support to carry out its digitalization project. The practical part takes the form of a comparative study of the experiences of social enterprises that have benefited from support under the DigitalESS project (pilot programme supported by the Walloon Government and intended for social economy enterprises wishing to use digital technology to serve their social purpose) and social enterprises that have carried out their transition autonomously. The projects conducted in the 3 organizations studied aim to equip social field workers with digital tools.


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Access S183270TihonGabrielle2023.pdf
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Author

  • Tihon, Gabrielle ULiège Université de Liège > Master sc. gest., à fin.

Promotor(s)

Committee's member(s)

  • Sadzot, Helena ULiège Université de Liège - ULiège > HEC Liège : UER > UER Management : Social Entrepreneurship
    ORBi View his publications on ORBi
  • Weertz, Laura ULiège Université de Liège - ULiège > HEC Liège : UER > UER Management: Gest. du chgt, innovation et intrapreneuriat
    ORBi View his publications on ORBi
  • Total number of views 89
  • Total number of downloads 129










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