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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
MASTER THESIS

Analyse des défis logistiques rencontrés par les transitaires dans le transport de marchandises.

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Chaib, Maroua Maria ULiège
Promotor(s) : Fortz, Bernard ULiège
Date of defense : 20-Jun-2025/24-Jun-2025 • Permalink : http://hdl.handle.net/2268.2/22740
Details
Title : Analyse des défis logistiques rencontrés par les transitaires dans le transport de marchandises.
Author : Chaib, Maroua Maria ULiège
Date of defense  : 20-Jun-2025/24-Jun-2025
Advisor(s) : Fortz, Bernard ULiège
Committee's member(s) : Dumont, Morgane ULiège
Bouacida, Malik 
Language : French
Number of pages : 66
Keywords : [fr] Freight forwarders
[fr] Logistic challenges
[fr] Freight transport
[fr] Logistics performance
[fr] Logistics management
[fr] Freight forwarders' challenges
Discipline(s) : Business & economic sciences > Production, distribution & supply chain management
Target public : Professionals of domain
Student
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en global supply chain management
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] Logismcs management, or supply chain management, involves all aspects of planning, implemenmng,
and controlling the efficient flow of goods, services, and related informamon from point of origin to
point of consumpmon. The objecmve is to meet customer requirements in the most efficient manner
while maximizing the processes involved. It includes inventory management, management, and
transportamon/distribumon management ; and, coordinamon across all actors in the supply chain in
auaining effecmve service.
The freight forwarder is a key part of this dyanmic. He organizes shipments for individuals and
businesses, taking of the logistics of moving goods from the manufacturer or producer, to the market
or final distributor. They organize the use of modes of transport (sea, air, road), and take care of the
documentation and administration aspects, such as customs clearance and all regulatory forms and
procedures.
Freight forwarders are tasked with a number of logistical challenges, including changing costs,
authentic and honest delays, regulatory barriers, and concerns surrounding inventory management or
documentation. It is important that challenges are analyzed because they allow for a better
understanding of the challenges that are faced by the industry and whether these players perceive
satisfaction with the process, especially in areas such as customs clearance and transport conditions.
Understanding the challenges and impediments to freight forwarders is important to facilitating and
finding good solutions to the concerns that are blocking efficient operational flow.
By successfully dealing with the above-mentioned challenges, freight forwarding businesses can
enhance operational efficiencies and reinforce their position within an increasingly competitive
marketplace. Well-organized logistics, reflecting innovative practices and proactive risk management,
is a tactical lever to achieve greater satisfaction of the customers, reduced costs, and shorter delivery
time. In doing so, the freight forwarding businesses can capture and hold significant market share in
the freight transport sector.


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Access TFE.pdf
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Format: Adobe PDF

Author

  • Chaib, Maroua Maria ULiège Université de Liège > Master sc. gest., fin. spéc. glob. suppl. chain man.

Promotor(s)

Committee's member(s)

  • Dumont, Morgane ULiège Université de Liège - ULiège > HEC Liège : UER > UER Opérations : Quantitative Models & Methods in Management
    ORBi View his publications on ORBi
  • Bouacida, Malik








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