Operative benchmarking in a Lean oriented Company.
Belleflamme, Guy
Promotor(s) : Niessen, Wilfried
Date of defense : 17-Jun-2017 • Permalink : http://hdl.handle.net/2268.2/2458
Details
Title : | Operative benchmarking in a Lean oriented Company. |
Author : | Belleflamme, Guy |
Date of defense : | 17-Jun-2017 |
Advisor(s) : | Niessen, Wilfried |
Committee's member(s) : | Pauwels, Piet |
Language : | English |
Number of pages : | 93 |
Keywords : | [en] Lean [en] Benchmarking [en] KPPI |
Discipline(s) : | Business & economic sciences > Multidisciplinary, general & others |
Institution(s) : | Université de Liège, Liège, Belgique |
Degree: | Master en sciences de gestion, à finalité spécialisée en MBA (Horaire décalé) |
Faculty: | Master thesis of the HEC-Ecole de gestion de l'Université de Liège |
Abstract
[en] NMC SA has now more than 17 subsidiaries and/or production sites, so it is important to standardize the way of working, the processes but also to hunt for any kind of waste.
One of the key milestones was the Lean transformation implemented in 2012 under the name of Drive3. The company also has implemented a huge amount of different indicators who are used to monitor the different processes within the subsidiaries.
However, the lean management cannot be dissociated from the performance indicators and vice versa because everything is linked and each action undertaken by the management has an impact on all stakeholders. It is therefore essential to select and follow the right indicators by keeping and respecting the Lean Methodology.
My thesis will answer two questions that are linked: “is NMC SA a Lean oriented company” and “Which KPPI should be followed”. I will therefore audit the company on the Lean aspect by using a new methodology and formulate recommendations to the management on the performance indicators that are to be retained in order to benchmark the different subsidiaries.
File(s)
Document(s)
Description:
Size: 2.73 MB
Format: Adobe PDF
Cite this master thesis
The University of Liège does not guarantee the scientific quality of these students' works or the accuracy of all the information they contain.