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HEC-Ecole de gestion de l'Université de Liège
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MASTER THESIS

Mémoire-projet

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Hubert, Emeline ULiège
Promotor(s) : Gruslin, Claire ULiège
Date of defense : 25-Jun-2026 • Permalink : http://hdl.handle.net/2268.2/25592
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Title : Mémoire-projet
Author : Hubert, Emeline ULiège
Date of defense  : 25-Jun-2026
Advisor(s) : Gruslin, Claire ULiège
Committee's member(s) : Hiligsmann, Simon 
Wouters, Sandrine ULiège
Language : French
Number of pages : 114
Keywords : [en] Strategic intelligence
[en] environmental scanning
[en] competitive intelligence
[en] strategic decision-making
[en] industrial companies
[en] information management
[en] organizational Learning
[en] dynamic capabilities
[en] aerospace industry
Discipline(s) : Business & economic sciences > Economic systems & public economics
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sales management, à finalité spécialisée
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] In increasingly complex and uncertain industrial environments, organizations must be able to
anticipate changes in their markets, technologies, and competitive landscapes in order to support
effective strategic decision-making. In this context, strategic intelligence has become an important
managerial practice for reducing uncertainty and improving the quality of strategic decisions.
However, many organizations still face challenges in structuring, mobilizing, and integrating
strategic intelligence into their decision-making processes.
This master's thesis examines how international industrial companies can structure and leverage
a strategic intelligence system to support and guide their strategic decisions. The research adopts
a qualitative, exploratory, and inductive approach. Data were collected through semi-structured
interviews conducted with professionals involved in strategic intelligence, market analysis, and
strategic decision-making within international industrial organizations. These findings were
complemented by observations and practical insights gathered during the deployment of a
strategic intelligence system at Safran Test Cells, a company operating in the aerospace test
facility industry.
The results highlight that the value of strategic intelligence does not primarily depend on the
quantity of information collected, but rather on the organization's ability to analyze, interpret,
share, and transform information into actionable knowledge. The study shows that effective
strategic intelligence systems rely on a combination of formal processes, appropriate
technological tools, management support, and strong human collaboration. Information sharing,
collective interpretation, and the integration of field-based knowledge emerged as key factors
influencing the usefulness of intelligence activities for decision-making.
The findings also suggest that highly formalized intelligence systems are not always the most
effective. Instead, organizations benefit from flexible and adaptive approaches that balance
structure with responsiveness to changing environments. Finally, the study proposes several
managerial recommendations to improve the implementation and use of strategic intelligence
systems in international industrial companies seeking to strengthen their capacity for anticipation,
adaptation, and strategic decision-making.


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  • Hubert, Emeline ULiège Université de Liège > Mast. sales. man. à fin. spéc. (en alternance)

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