Mise en place du tableau de bord d'AMOS sur base de l'analyse des indicateurs de performance
Parlascino, Laura
Promoteur(s) : Van Caillie, Didier
Date de soutenance : 19-jui-2018/21-jui-2018 • URL permanente : http://hdl.handle.net/2268.2/4728
Détails
Titre : | Mise en place du tableau de bord d'AMOS sur base de l'analyse des indicateurs de performance |
Auteur : | Parlascino, Laura |
Date de soutenance : | 19-jui-2018/21-jui-2018 |
Promoteur(s) : | Van Caillie, Didier |
Membre(s) du jury : | Bay, Maud
Leruth, Sophie GODFRIN, Céline |
Langue : | Français |
Mots-clés : | [en] Piloting a company, Performance, Management system, Information system, Quality management system, Processes, Key performance indicators, SMART analysis, Dashboards, ERP |
Discipline(s) : | Physique, chimie, mathématiques & sciences de la terre > Aérospatiale, astronomie & astrophysique |
Institution(s) : | Université de Liège, Liège, Belgique |
Diplôme : | Master en ingénieur de gestion, à finalité spécialisée en Performance Management and Control |
Faculté : | Mémoires de la HEC-Ecole de gestion de l'Université de Liège |
Résumé
[en] In a world where the environment is constantly changing, all organizations must adapt themselves to potential changes. Nowadays, evolutions can be used as sources of innovation and improvement. A company is continuously looking for performance to create value. That is why, the monitoring and the enhancement of the performance of a company is essential. Reaching a certain level of performance requires the implementation of a most adapted management system.
And this is a strategic decision made by AMOS. The company has recently implemented a Quality Management System in order to follow carefully its operational activities. The key performance indicators developed through the new structure have an important role. They help the pilot of a process to run efficiently its daily activities. Furthermore, the global performance of AMOS is determined by a complete dashboard. A dashboard contains all the indicators implemented and has the follow purpose : the data collected lead to relevant information that facilitate the company to take optimal decisions.
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