Feedback

HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
MASTER THESIS
VIEW 62 | DOWNLOAD 0

Les soins infirmiers à domicile : analyses financières dans un contexte de recherche de l'équilibre de rentabilité. Mise en place de tableaux de bord permettant une prise de décision rapide et une amélioration de la performance.

Download
Godefroid, Anne-Catherine ULiège
Promotor(s) : Bils, Anne ULiège
Date of defense : 19-Jun-2018/21-Jun-2018 • Permalink : http://hdl.handle.net/2268.2/4769
Details
Title : Les soins infirmiers à domicile : analyses financières dans un contexte de recherche de l'équilibre de rentabilité. Mise en place de tableaux de bord permettant une prise de décision rapide et une amélioration de la performance.
Author : Godefroid, Anne-Catherine ULiège
Date of defense  : 19-Jun-2018/21-Jun-2018
Advisor(s) : Bils, Anne ULiège
Committee's member(s) : Arda, Yasemin ULiège
MARECHAL, Arnaud 
Language : French
Discipline(s) : Business & economic sciences > Special economic topics (health, labor, transportation...)
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en ingénieur de gestion, à finalité spécialisée en Performance Management and Control
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] In recent years, the Belgian healthcare system has changed. Indeed, due to the increasingly ageing population, the shorter lengths of hospital stays and the desire to receive healthcare at home, the work of home nurses is changing. The diversity of healthcare that the nurses have to provide is multiplied and the necessary skills to realise them are more and more exacting.

In a context where the competition is hard, the new regulations imposed by the National Institute for Health and Disability Insurance are restrictive and the tariffs that rarely fit with the field reality, the profitability of the nursing home care services is a difficult goal to reach.

Therefore, the project-thesis has been realised in a research environment for the break-event point of the Croix Jaune et Blanche Liège-Huy-Waremme. The aim of this non-profit organisation is to find the good balance between the quality of care and the profitability, in order to ensure its viability. For that reason, the project-thesis has the objective to help this company to find solutions against this lack of profitability and to give some recommendations.

For that, two different types of dashboards have been realised and implemented in the non-profit organisation. The first one enables the Head Nurses to better manage the profitability of the various care rounds. The second one concerns the absenteeism and allows the company to detect the workers who can engender a waste of money inherent to their numerous absences.

In addition, the financing of homecare nursing services has been analysed. Thanks to a comparison with the field reality, the underfunding of the nurse care has been highlighted. Indeed, the human factors present in this type of services is not enough taken into account…


File(s)

Document(s)

File
Access Memoire-Projet-CJB-Godefroid Anne-Catherine.pdf
Description:
Size: 4.93 MB
Format: Adobe PDF

Author

  • Godefroid, Anne-Catherine ULiège Université de Liège > Master ingé. gest., à fin.

Promotor(s)

Committee's member(s)

  • Arda, Yasemin ULiège Université de Liège - ULiège > HEC Liège : UER > UER Opérations : Supply Chain Management
    ORBi View his publications on ORBi
  • MARECHAL, Arnaud Aide et Soins à domicile
  • Total number of views 62
  • Total number of downloads 0










All documents available on MatheO are protected by copyright and subject to the usual rules for fair use.
The University of Liège does not guarantee the scientific quality of these students' works or the accuracy of all the information they contain.