HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège

Gestion de stocks de produits finis chez United Caps

Ratz, Audrey ULiège
Promotor(s) : Crama, Yves ULiège
Date of defense : 19-Jun-2018/21-Jun-2018 • Permalink :
Title : Gestion de stocks de produits finis chez United Caps
Translated title : [en] Finished products inventory management at United Caps
Author : Ratz, Audrey ULiège
Date of defense  : 19-Jun-2018/21-Jun-2018
Advisor(s) : Crama, Yves ULiège
Committee's member(s) : Rodriguez Heck, Elisabeth ULiège
Mawhin, Marie ULiège
RENARD, Johan 
Language : French
Number of pages : 148
Keywords : [en] Inventory management
[en] Finished products
[en] Sales forecast
[en] Safety stock
[en] Consumer satisfaction
[en] Inventory holding costs
[en] Shortage risk
[en] Limited production capacity
[en] Replenishment lead time
[en] Service level
[en] Bullwhip effect
Discipline(s) : Business & economic sciences > Production, distribution & supply chain management
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en ingénieur de gestion, à finalité spécialisée en Supply Chain Management and Business Analytics
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège


[en] Inventory management is a subject that is largely spread in the literature. Inventory holding undeniably allows a company to meet one of its most important strategic objectives that will ensure its sustainability: customer satisfaction. By reducing replenishment lead-times and ensuring high service level, despite a limited production capacity, a company can get a significant competitive advantage thanks to finished goods inventory. Actually, the purpose of maintaining finished good inventory is to fill the gap between supply and demand processes so that the various partners of the supply chain are well-coordinated.
However, maintaining a certain level of inventory is not costless, which is why inventory management is a high-stake dimension for an entity. An efficient trade-off has to be found between maximization of customer satisfaction and minimization of inventory-related costs.
In the frame of this master thesis, the project consists of an in-depth analysis regarding two customers of United Caps that are causing inventory-related problems in the company. The first client concerned by this analysis is FrieslandCampina – Aalter. The issue induced by this client is related to unreliable sales forecasts. The second client is Natra – Malle which requires a too high level of safety stock for United Caps. The main goal of this master thesis is to make specific recommendations to United Caps regarding the way to handle efficiently these issues.
The fact that this master thesis covers two different subjects related to the same global issue, inventory management, allows studying various important topics linked with the inventory management theory, such as the inventory replenishment policy applied in the company, the bullwhip effect and the aggregated demand for example.



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  • Ratz, Audrey ULiège Université de Liège > Master ingé. gest., à fin.


Committee's member(s)

  • Rodriguez Heck, Elisabeth ULiège Université de Liège - ULiège > HEC Liège : UER > Recherche opérationnelle et gestion de la production
    ORBi View his publications on ORBi
  • Mawhin, Marie ULiège Université de Liège - ULiège > HEC Liège : UER > UER Langues
    ORBi View his publications on ORBi
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