Impact de l'installation d'espaces de travail ouverts et flexibles sur la performance d'entreprise : étude de cas au sein de BDO

Abstract

The flexibility of the workers and the modernization of the working spaces have quickly expanded in the entrepreneurial world. This trend is related to a will of freedom, autonomy and hierarchical equality within the company. In this regard, the managers increasingly consider the space as critical for their main activities and for the global mission of the organization. But then, how can an open and flexible working environment impact the performance of a company? This thesis aims to describe and understand the behavior adopted by the workers of BDO Liège as well as the change management by the project team. The research tries through a case study to highlight the organizational dynamics, the strengths and the weaknesses of the system and to confront them with the current scientific knowledge.