Conception et implémentation d'outils de pilotage de la performance - le cas du département industriel d'Alstom Belgium

Abstract

The railway industry has gone through a series of mutations in recent decades. Single European railway area, increased competition and new standards and technologies constitute so many threat and opportunities. Those changes have led many historical companies to adapt their typology of production. Resulting organizational changes require strong and involved industrial players. As a result, management control is no longer sufficient. It is time to drive the performance! This thesis focuses on the design and implementation phases of performance management tools. The analysis of the practical case submitted by the industrial department of Alstom Belgium will enable us to put into practice the fundamental concepts of performance management.