Comment concevoir un tableau de bord de gestion du bien-être au travail? Cas de l'ASBL Ateliers du Monceau

Abstract

Well-being at the workplace is a key trending matter in organizations. In fact, happy workers show better resilience, experience less health issues, live longer and earn more money than unhappy workers. It has positive effects on the labor’s productivity and customers’ satisfaction. It also improves creativity, quality of work and individual performance. Corporate social responsibility has become a growing concern in business. Companies must pay attention to the impacts of their activities on their stakeholders. They must avoid negative effects and generate positive ones. In Work Integration Social Enterprises (WISE), the social purpose already focuses on workers’ well-being. In order to fulfill this mission, they try to find ways to continuously improve their work conditions. It is in this context that the managers of the Ateliers du Monceau wish to include indicators of well-being in their dashboards in order to improve about the labor’s work conditions.