Conception et proposition de mise en oeuvre d'un tableau de bord de pilotage de la performance de l'innovation au sein de groupe John Cockerill

Abstract

John Cockerill is a technology and engineering company renowned in the Liège region and aspires to be more and more international. Like any technology enterprise, to remain competitive and offer the best services to its customers, the Group must innovate. Nevertheless, not all these innovations are specifically listed. Innovation remains a priority strategy for most firms, which see it as a powerful engine of growth. Indeed, innovation will enable the company to maintain its market share and anticipate problems by offering different and innovative solutions. However, too many organizations are struggling to measure the real performance of their innovation portfolio and John Cockerill is currently experiencing some difficulties in measuring this innovation. It is for this reason that I have designed a dashboard with key performance indicators based on innovation. I followed a methodology in 4 main phases: identification, design, implementation and permanent monitoring. These phases are themselves subdivided into different stages. The indicators were chosen according to the objectives pursued by the Group as part of its innovation strategy. These indicators should serve as an aid to managing the Group's performance. John Cockerill decision-makers will also use the dashboard as a reference for making or supporting decisions. Once the dashboard was designed, I made a proposal to integrate and deploy this tool across the company.