Last mile delivery in a city without cars, alternatives of transport and challenges for a last mile delivery in congested cities: analysis the case of proximus

Abstract

Last Mile delivery represents a particularly complex part of the process of the Supply Chain for a company. It can be described as a multi-objectives problem dealing with environment, cost, congestion, implementation and social impact. All of them should be considered on the process of delivery of a company. Especially in urban city-centres, with the growth of e- commerce, the concept of delivery must change in order to fit the needs of tomorrow. In collaboration with Proximus, this thesis aims to find alternatives of the current delivery method.