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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
MASTER THESIS
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How to measure and increase customer satisfaction in the advocacy

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Renckens, Tom ULiège
Promotor(s) : Fredebeul-Krein, Markus ULiège
Date of defense : 4-Sep-2021 • Permalink : http://hdl.handle.net/2268.2/12634
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Title : How to measure and increase customer satisfaction in the advocacy
Translated title : [nl] Hoe klanttevredenheid in de advocatuur meten en verhogen
Author : Renckens, Tom ULiège
Date of defense  : 4-Sep-2021
Advisor(s) : Fredebeul-Krein, Markus ULiège
Committee's member(s) : Pauwels, Piet 
Language : English
Number of pages : 81
Keywords : [en] customer satisfaction
Discipline(s) : Business & economic sciences > General management & organizational theory
Commentary : none
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en MBA (Horaire décalé)
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] customer satisfaction advocacy


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  • Renckens, Tom ULiège Université de Liège > CU - Open Borders MBA

Promotor(s)

Committee's member(s)

  • Pauwels, Piet
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  • Total number of downloads 1










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