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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
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Mémoire-projet

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Chadli, Oum-Keltoum ULiège
Promotor(s) : Paquay, Célia ULiège
Date of defense : 12-Jun-2023/23-Jun-2023 • Permalink : http://hdl.handle.net/2268.2/17540
Details
Title : Mémoire-projet
Translated title : [en] IMPACT-DRIVEN ENTERPRISE: DEFINITIONS, CERTIFICATIONS, AND CUSTOMIZED PERFORMANCE MEASUREMENTS. CASE STUDY: VIDYA.
Author : Chadli, Oum-Keltoum ULiège
Date of defense  : 12-Jun-2023/23-Jun-2023
Advisor(s) : Paquay, Célia ULiège
Committee's member(s) : Dahan, Grégory 
Warroquiers, Pauline ULiège
Language : French
Number of pages : 106
Keywords : [en] social impact businesses
[en] performance measures
[en] sustainable development
[en] certifications
[en] key performance indicator
[en] evaluation
[en] impact-driven enterprise
Discipline(s) : Business & economic sciences > General management & organizational theory
Target public : Researchers
Professionals of domain
Student
General public
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sales management, à finalité spécialisée
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] This master thesis aims to clarify and formalize the concept of impact-driven enterprises by identifying the appropriate certifications, labels, and performance metrics for those emerging companies. It particularly focuses on VIDYA, currently undergoing BCorp certification, in order to develop relevant tools to support its impact strategy.
The literature review reveals the landscape and challenges faced by Belgian impact-driven enterprises today, providing a framework and gathering relevant information on this rapidly expanding ecosystem.
Like traditional businesses, impact-driven enterprises encounter challenges and obstacles when it comes to measuring the performance of their activities. However, impact-driven enterprises face an additional complexity as they must evaluate their performance across three pillars: economic, environmental, and societal. These performance indicators also play a crucial role in the evaluation process for certifications and labeling of products, services, or the company itself.
Given the multitude of options in terms of KPIs, labels, and certifications available to these enterprises, the objective of this thesis is to guide and provide direction to entrepreneurs navigating through these various choices.
By drawing upon comprehensive literature research, insights from experts, and practical experience, this work offers a compass in the world of impact-driven enterprises.


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  • Chadli, Oum-Keltoum ULiège Université de Liège > Mast. sales. man. en alt. à fin.

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