Comment le management interculturel peut-il favoriser l'efficacité de la diversité au sein d'une équipe de travail en entreprise ?

Abstract

The aim of this work is to understand the different dimensions of intercultural management and its role in managing cultural diversity within corporate work teams. The main aim of this research is to understand the place of this type of management in work teams and its management, making it possible to highlight the best side of cultural diversity in a work environment. This work is divided into two distinct parts. The first part sets out the theoretical framework through the relevant literary reviews. We examined the different theoretical approaches related to intercultural management and cultural diversity. We looked at the benefits of effective intercultural management, such as improving individual and collective performance, fostering innovation and creativity, and enhancing employee satisfaction and commitment. We analyzed the challenges and obstacles that can complicate the implementation of successful intercultural management. Finally, we highlighted a few recommendations for managers and executives for good intercultural management. The practical part is the result of quantitative and qualitative studies. This part was based on three main questions. The questions concerned the place of management in work teams, the consideration given to diversity and the implementation of actions by managers to manage interculturality in their teams. The qualitative study is based on ten interviews with managers from ten companies to compare the different forms of cultural diversity management. The quantitative study was based on an online form for members of company work teams. Through the three questions, a discussion was carried out by comparing the answers of the interviews and the respondents to the questionnaire with the theory.