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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
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Mémoire-projet

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Lo Dico, Ilyass ULiège
Promotor(s) : Cadiat, Anne-Christine ULiège
Date of defense : 17-Jun-2024/21-Jun-2024 • Permalink : http://hdl.handle.net/2268.2/20061
Details
Title : Mémoire-projet
Author : Lo Dico, Ilyass ULiège
Date of defense  : 17-Jun-2024/21-Jun-2024
Advisor(s) : Cadiat, Anne-Christine ULiège
Committee's member(s) : Naisse, Valérie 
Mys, Marie 
Language : English
Keywords : [en] Omnichannel
[en] Marketing
[en] Premium Brand
[en] Leather Goods
Discipline(s) : Business & economic sciences > Marketing
Target public : Professionals of domain
Student
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sales management, à finalité spécialisée
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[fr] This thesis investigates the effectiveness of Octogony's omnichannel strategy in enhancing customer engagement and retention. Octogony, a Belgian luxury leather goods and accessories brand established in 2021, faces challenges in integrating its digital and physical touchpoints. The research evaluates how Octogony's omnichannel strategy aligns with customer preferences and expectations to build lasting relationships.


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Access S226992LoDico2024.pdf
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Size: 960.2 kB
Format: Adobe PDF

Annexe(s)

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Access Appendix_S226992LoDico2024.pdf
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Size: 16.59 MB
Format: Adobe PDF

Author

  • Lo Dico, Ilyass ULiège Université de Liège > Mast. sales. man. à fin. spéc. (en alternance)

Promotor(s)

Committee's member(s)

  • Naisse, Valérie
  • Mys, Marie
  • Total number of views 13
  • Total number of downloads 0










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