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HEC-Ecole de gestion de l'Université de Liège
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MASTER THESIS
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Narratives that Last: Exploring Long-Term Retention of Elements in Storytelling Advertising

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De Souza Netto Gomes, Gustavo ULiège
Promotor(s) : Dessart, Laurence ULiège
Date of defense : 2-Sep-2024/7-Sep-2024 • Permalink : http://hdl.handle.net/2268.2/21345
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Title : Narratives that Last: Exploring Long-Term Retention of Elements in Storytelling Advertising
Author : De Souza Netto Gomes, Gustavo ULiège
Date of defense  : 2-Sep-2024/7-Sep-2024
Advisor(s) : Dessart, Laurence ULiège
Committee's member(s) : Gruslin, Claire ULiège
Language : English
Number of pages : 78
Keywords : [en] Narrative Advertising
[en] Memory Retention
[en] Brand Storytelling
[en] Advertising Recall
[en] Longitudinal Study
[en] Communication Strategy
[en] Narrative Structure
Discipline(s) : Business & economic sciences > Marketing
Name of the research project : Narratives that Last: Exploring Long-Term Retention of Elements in Storytelling Advertising
Target public : Researchers
Professionals of domain
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en international strategic marketing
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] This thesis explores the long-term retention of elements in storytelling advertising, focusing on how various narrative components—such as characters, plot, settings, brand messages, and brand integrations—are recalled over time. Through a qualitative longitudinal study, participants were exposed to selected advertisements and interviewed immediately after viewing, one week later, and one month later to assess recall dynamics. The findings reveal that messages, particularly explicit ones, exhibit the least memory decay, demonstrating a strong associative power that helps them remain salient in consumers' minds. Brand heritage, especially when integrated deeply into the narrative, also showed significant retention, further emphasizing the importance of storytelling in brand communication. Main characters were consistently recalled due to their central role and emotional connection with viewers, while settings and certain plot elements experienced greater memory decay, particularly when they were less emotionally engaging. The pointed reasons for high levels of retention in certain elements were due to being emotionally impactful, central to the narrative, and associative with the other elements. The findings offer both practical insights for marketers aiming to optimize their narrative strategies and theoretical contributions to the understanding of memory retention in narrative advertising.

Author

  • De Souza Netto Gomes, Gustavo ULiège Université de Liège > Master sc. gest., fin. spéc. int. strat. mark.

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