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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
MASTER THESIS

Research-Thesis: Who Falls For The Nudge? The Effect Of Scarcity And Social Proof As Dark Pattern Examples On Purchase Intention

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Gla, Ann-Christin ULiège
Promotor(s) : Delcourt, Cécile ULiège
Date of defense : 14-Jan-2026/23-Jan-2026 • Permalink : http://hdl.handle.net/2268.2/25241
Details
Title : Research-Thesis: Who Falls For The Nudge? The Effect Of Scarcity And Social Proof As Dark Pattern Examples On Purchase Intention
Author : Gla, Ann-Christin ULiège
Date of defense  : 14-Jan-2026/23-Jan-2026
Advisor(s) : Delcourt, Cécile ULiège
Committee's member(s) : Steils, Nadia ULiège
Huettl, Verena 
Language : English
Number of pages : 58
Keywords : [en] nudging
[en] dark pattern
[en] consumer behaviour
[en] decision-making
[en] scarcity
[en] social proof
[en] FOMO
[en] online booking
[en] social influence
Discipline(s) : Business & economic sciences > Marketing
Target public : Researchers
Professionals of domain
General public
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en international strategic marketing
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] This thesis investigates the effects of scarcity and social proof as dark pattern nudges on purchase intention within an online flight booking context. It further examines whether perceived urgency and fear of missing out (FOMO) mediate these effects and whether susceptibility to interpersonal influence and manipulation literacy moderate consumer responses. Using a 2x2 experimental design (N = 225) with realistic booking scenarios for mediation and moderation analyses, the study extends previous research by examining psychological and contextual drivers of nudged decision-making. The findings suggest that the impact of dark patterns is context-dependent and may be overridden in habitual, price-driven booking decisions.


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Author

  • Gla, Ann-Christin ULiège Université de Liège > Master sc. gest., fin. spéc. int. strat. mark.

Promotor(s)

Committee's member(s)

  • Steils, Nadia ULiège Université de Liège - ULiège > HEC Liège : UER > UER Management : Strategic Marketing Management
    ORBi View his publications on ORBi
  • Huettl, Verena








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