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HEC-Ecole de gestion de l'Université de Liège
HEC-Ecole de gestion de l'Université de Liège
MASTER THESIS

Research-Thesis: La perception des publicités générées par l'IA: son effet sur le rapport à la marque.

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Delvoie, Laurie ULiège
Promotor(s) : Delcourt, Cécile ULiège
Date of defense : 19-Jun-2026/23-Jun-2026 • Permalink : http://hdl.handle.net/2268.2/25809
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Title : Research-Thesis: La perception des publicités générées par l'IA: son effet sur le rapport à la marque.
Author : Delvoie, Laurie ULiège
Date of defense  : 19-Jun-2026/23-Jun-2026
Advisor(s) : Delcourt, Cécile ULiège
Committee's member(s) : Cadiat, Anne-Christine ULiège
Language : French
Number of pages : 76
Keywords : [en] Artificial intelligence
[en] Generative AI
[en] AI-generated advertising
[en] Consumer perception
[en] Brand relationship
[en] Advertising transparency
[en] Attitude toward advertising
[en] Consumer behavior
[en] Credibility
[en] Authenticity
Discipline(s) : Business & economic sciences > Marketing
Target public : Researchers
Professionals of domain
Student
General public
Other
Institution(s) : Université de Liège, Liège, Belgique
Degree: Master en sciences de gestion, à finalité spécialisée en international strategic marketing
Faculty: Master thesis of the HEC-Ecole de gestion de l'Université de Liège

Abstract

[en] Generative artificial intelligence is playing an increasingly important role in advertising and marketing communication. Brands now use AI technologies to create visual content more rapidly, efficiently and creatively. Despite these opportunities, concerns remain regarding consumers’ acceptance of AI-generated advertising and its potential effects on brand perception.

The objective of this research was to analyze how consumers react to advertisements created with artificial intelligence compared to traditional human-created advertisements. More specifically, this study investigated the cognitive, affective and behavioral effects associated with AI-generated advertising content.

A quantitative experimental approach was adopted for this study. Participants were randomly exposed to one of three advertising conditions: a human-created advertisement, an AI-generated advertisement without disclosure, or an AI-generated advertisement with explicit disclosure of the use of AI. The experiment was conducted using a hedonic product advertisement in the perfume industry.

The results suggest that AI-generated advertising can be integrated into marketing communication without necessarily generating negative consumer reactions. In most cases, the differences between AI-generated and human-created advertisements remained limited. The study also shows that perceived realism plays an important role in reducing discomfort and improving attitudes toward advertising.

However, the results also demonstrate the importance of transparency regarding the use of artificial intelligence. While the explicit disclosure of AI did not significantly affect consumers’ evaluations, the a posteriori revelation of the artificial origin of the advertisement significantly decreased perceived credibility.

Overall, this thesis contributes to a better understanding of consumer psychology in the context of AI-generated advertising and highlights the importance of credibility, realism and emotional coherence in maintaining positive brand relationships.


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  • Delvoie, Laurie ULiège Université de Liège > Master sc. gest., fin. spéc. int. strat. mark.

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