Mise en place du tableau de bord d'AMOS sur base de l'analyse des indicateurs de performance

Abstract

In a world where the environment is constantly changing, all organizations must adapt themselves to potential changes. Nowadays, evolutions can be used as sources of innovation and improvement. A company is continuously looking for performance to create value. That is why, the monitoring and the enhancement of the performance of a company is essential. Reaching a certain level of performance requires the implementation of a most adapted management system. And this is a strategic decision made by AMOS. The company has recently implemented a Quality Management System in order to follow carefully its operational activities. The key performance indicators developed through the new structure have an important role. They help the pilot of a process to run efficiently its daily activities. Furthermore, the global performance of AMOS is determined by a complete dashboard. A dashboard contains all the indicators implemented and has the follow purpose : the data collected lead to relevant information that facilitate the company to take optimal decisions.