Etude de cas : le transfert de connaissances dans les petites entreprises.
Promotor(s) : Robert, Jocelyne
Date of defense : 25-Aug-2018/11-Sep-2018 • Permalink :
|Etude de cas : le transfert de connaissances dans les petites entreprises.
|Translated title :
|[en] Case study: knowledge transfer in small companies
|Date of defense :
|Committee's member(s) :
|Number of pages :
[fr] étude de cas
|Business & economic sciences > Multidisciplinary, general & others
|Université de Liège, Liège, Belgique
|Master en sciences de gestion, à finalité spécialisée en management général (Horaire décalé)
|Master thesis of the HEC-Ecole de gestion de l'Université de Liège
[en] This master's thesis joins in an exploratory initiative close to benchmarking in order
to study the case of knowledge transfer within companies. Its strategic importance has
signi cantly risen in the past few years so that it has become a subject of focus within
companies. This master's thesis also tries to verify this claim.
After a review of literature, some hypotheses and an axis of research have been develo-
ped. Knowledge transfer is a dynamic process where knowledge is not only a stock or a
memory that can be displaced but rather a
ow that is perpetually modi ed. It allows
for companies to retain and improve or enhance their know-how. It could also be at the
basis of innovation that is a major concern for so many companies (as a di erentiation
purpose for example).
The case of GDTech was then analyzed. It showed that the transfer inside the rm is
mostly spontaneous, but clearly there. In an amelioration and innovation perspective, the
rm has now understood the importance not to leave knowledge transfer aside.
Eventually, external enterprises were interviewed. It appears that even if knowledge trans-
fer is generally of rst importance to them, it is not always easy to foster it. Innovation
is a constant concern for the rms, however, they do no tend to systematically link it
to knowledge transfer. They see innovation as a consequence of the transfer and not the
reason for it. All of them insist on the human factor and the importance to point out real
needs and key expertises because it is not always useful to transfer everything.
The master's thesis ends on some recommendations for a fi rm like GDTech that would
like to improve transfer of knowledge inside its walls. It also ends on a way forward section
for future possible evolutions for the work itself.
Cite this master thesis
The University of Liège does not guarantee the scientific quality of these students' works or the accuracy of all the information they contain.