The effect of customer misbehavior in access-based services : replication study
Arrache, Hakim
Promotor(s) : Hazee, Simon
Date of defense : 3-Sep-2019/10-Sep-2019 • Permalink : http://hdl.handle.net/2268.2/7507
Details
Title : | The effect of customer misbehavior in access-based services : replication study |
Translated title : | [en] The effect of Customer Misbehavior in Access-Based Services: Replication Study |
Author : | Arrache, Hakim |
Date of defense : | 3-Sep-2019/10-Sep-2019 |
Advisor(s) : | Hazee, Simon |
Committee's member(s) : | Delcourt, Cécile
Artige, Lionel |
Language : | English |
Number of pages : | 83 |
Keywords : | [en] Access-Based Services [en] Sharing Economy [en] Misbehavior [en] customer [en] Brand Equity [en] Car-sharing |
Discipline(s) : | Business & economic sciences > Marketing |
Target public : | Researchers Professionals of domain Student General public Other |
Institution(s) : | Université de Liège, Liège, Belgique |
Degree: | Master en sciences de gestion, à finalité spécialisée en Marketing |
Faculty: | Master thesis of the HEC-Ecole de gestion de l'Université de Liège |
Abstract
[fr] Ce mémoire traite des mauvais comportements des utilisateurs de véhicules partagés au sein de l'économie du partage.
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